Privacy Policy

Our Commitment to Your Privacy

At AJC Apache Junction Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

We only collect information necessary to provide you with quality concrete services and maintain our business relationship with you.

Information We Collect

When you request a quote or use our services, we may collect the following information:

• Your name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Project details and service requirements
• Photos of your property (if you provide them for quotes)
• Payment information for billing purposes
• Communication history with our team

We also collect basic website usage information through cookies and analytics tools to improve your experience on our site.

How We Use Your Information

We use the information you provide for the following purposes:

• Providing accurate quotes and project estimates
• Scheduling and completing your concrete work
• Communicating with you about your project
• Processing payments and maintaining billing records
• Sending project updates and important notifications
• Improving our services based on customer feedback
• Meeting legal and regulatory requirements

We will never sell your personal information to third parties or use it for purposes unrelated to your concrete project.

Information Sharing

Your information is kept confidential and is only shared when necessary:

• With our crew members who need project details to complete your work
• With material suppliers for order fulfillment
• With payment processors to handle transactions securely
• With insurance providers if required for claims processing
• When required by law or legal process

All third parties we work with are required to maintain the confidentiality of your information and use it only for the specified purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes:

• Secure storage of physical and digital records
• Encrypted transmission of sensitive information
• Limited access to personal information on a need-to-know basis
• Regular review of our security practices

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you if a data breach occurs that affects your information.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. These tools collect information such as:

• Pages you visit on our website
• Time spent on each page
• Your general location (city and state level)
• Device and browser type

You can disable cookies in your browser settings, but this may limit some features of our website.

Communication Preferences

We may send you emails or text messages about your project, appointment reminders, and occasional updates about our services. You can opt out of promotional communications at any time by contacting us directly.

Please note that even if you opt out of marketing communications, we will still send you essential messages related to your active projects and account.

Your Rights and Choices

You have the right to:

• Request access to the personal information we have about you
• Ask us to correct inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Ask questions about how your information is used

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new "Last Updated" date.

We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: